Privacy policy

Dambrosio Wrapping SRL collects some personal data from its users.

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Data Controller

Dambrosio Wrapping SRL
Piazzale Generale C.A. dalla Chiesa, 7/M
70022 Altamura (BA)
VAT No.: IT06364340726

Data Controller email address: info@dambrosiowrapping.com

Types of Data Collected

Among the Personal Data collected by Dambrosio Wrapping SRL, either independently or through third parties, are: Cookies; Usage Data; email address; first name; last name; various types of Data; Data communicated during use of the service.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the Data is collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using Dambrosio Wrapping SRL.
Unless otherwise specified, all Data requested by Dambrosio Wrapping SRL is mandatory. Failure to provide this Data may make it impossible for Dambrosio Wrapping SRL to provide its Services. In cases where Dambrosio Wrapping SRL specifies certain Data as optional, Users are free not to provide such Data, without any consequences on the availability or operation of the Service.
Users who are unsure about which Data is mandatory are encouraged to contact the Owner.
Any use of Cookies - or other tracking tools - by Dambrosio Wrapping SRL or the owners of third-party services used by Dambrosio Wrapping SRL is intended to provide the Service requested by the User, in addition to any other purposes described in this document and in the Cookie Policy.

The User assumes responsibility for the Personal Data of third parties obtained, published, or shared through Dambrosio Wrapping SRL.

Methods and place of processing of collected Data
Methods of processing

Dambrosio Wrapping SRL adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.
The processing is carried out using computer and/or IT tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the operation of Dambrosio Wrapping SRL (administrative, sales, marketing, legal, system administration personnel) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) may have access to the Data, also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Data Processors may be requested from the Data Controller at any time.

Location

The Data is processed at the Data Controller's operating offices and in any other places where the parties involved in the processing are located. For further information, please contact the Data Controller.
The User's Personal Data may be transferred to a country other than their own. To obtain further information on the place of processing, the User can refer to the section containing details on the processing of Personal Data.

Retention Period

Unless otherwise stated in this document, Personal Data is processed and stored for the time required for the purpose for which it was collected and may be retained for a longer period due to any legal obligations or based on the User's consent.

Purposes of Processing Collected Data

The User's Data is collected to allow the Owner to provide its Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Tag Management, Analytics, User database management, Remarketing and behavioral targeting, Advertising, Contacting the User, Payment handling, Registration and authentication, Hosting and backend infrastructure, Social features, Displaying content from external platforms, and Interaction with live chat platforms.

For detailed information on the purposes of processing and the Personal Data processed for each purpose, the User may refer to the "Detailed information on the processing of Personal Data" section.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Content commenting
Directly managed commenting system

Personal Data: last name; and 

Email; name

Facebook Comments

Personal Data: Usage Data; Tracking Tools

Contacting the User
Contact form and Mailing list or newsletter

Personal Data: last name; email address; first name; phone number; company name

Contact via telephone

Personal Data: phone number

User database management
ActiveCampaign

Personal Data: email address; Tracking Tools; various types of Data as specified in the service's privacy policy

Tag Management
Google Tag Manager

Personal Data: Usage Data; Tracking Tools

Heat mapping and session recording
Hotjar Heat Maps & Recordings

Personal Data: Usage Data; Tracking Tools; various types of Data as specified in the service's privacy policy

Microsoft Clarity

Personal Data: clicks; Usage Data; layout details; session duration; interaction events; page events; Diagnostic events; custom events; time zone; device information; scrolling interactions; mouse movements; country

Interaction with live chat platforms
ActiveCampaign site messages

Personal Data: Data communicated while using the service; Usage Data; email; Tracking Tools

Facebook Messenger Customer Chat

Personal Data: Data communicated while using the service; Usage Data; Tracking Tools

Interaction with online survey platforms
Hotjar Poll & Survey widgets

Personal Data: Usage Data; Tracking Tools; various types of Data

Interaction with data collection platforms and other third parties
ActiveCampaign widget

Personal Data: Last name; email address; first name; phone number

SPAM protection
Google reCAPTCHA

Personal Data: Clicks; Usage Data; keypress events; motion sensor events; touch events; mouse movements; scrolling position; answers to questions; Tracking Tools

Advertising
Meta ads conversion tracking (Meta pixel), Facebook Lookalike Audiences, Google Ad Manager, Google Ads conversion tracking, Google Ads Lookalike Audiences, and GRAPHINIUM

Personal Data: Usage data; Tracking Tools

Meta Audience Network

Personal Data: Usage data; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Tracking Tools

Collection of privacy preferences
iubenda Cookie Solution

Personal Data: Tracking Tools

iubenda Consent Solution

Personal Data: Data communicated while using the service; Tracking Tools

Remarketing and behavioral targeting
Facebook Custom Audience

Personal Data: email address; Tracking Tools

Facebook Remarketing, Google Ad Manager Audience Extension, and Google Ads Remarketing

Personal Data: Usage Data; Tracking Tools

Statistics
Google Analytics 4

Personal Data: city; Usage Data; browser information; device information; latitude (of the city); longitude (of the city); number of Users; session statistics; Tracking Tools

Meta Events Manager, Aruba Livestats, and Wordpress Stats

Personal Data: Usage Data; Tracking Tools

Content and functionality performance testing (A/B testing)
Google Optimize

Personal Data: Usage Data; Tracking Tools

Displaying content from external platforms
Font Awesome, Google Fonts, Google Maps Widget, and YouTube Video Widget

Personal Data: Usage Data; Tracking Tools

YouTube IFrame Player

Personal Data: Data communicated during use of the service; Data communicated in order to use the Service; Usage data; Device information; Tracking Tools

YouTube Video Widget (privacy-enhanced mode)

Personal Data: Usage data; Universally unique identifier (UUID); Tracking Tools

Payment processing

Payment processing services allow Dambrosio Wrapping SRL to process payments by credit card, bank transfer, or other means. The data used for payment is acquired directly by the payment service provider without being processed in any way by Dambrosio Wrapping SRL.

Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications regarding the payment.

- Stripe (Stripe Inc.)

Stripe is a payment service provided by Stripe Inc.

Personal Data processed: various types of Data as specified in the service's privacy policy.

Place of processing: United States – Privacy Policy.

- PayPal (PayPal)

PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments.

Personal Data processed: various types

Data processing as specified in the service's privacy policy. - Privacy Policy

Cookie Policy

This Website uses Tracking Tools. To learn more, Users can consult the Cookie Policy.

Further information for users
Legal basis for processing

The Data Controller processes Personal Data relating to the User if one of the following applies:

The User has given consent for one or more specific purposes.
Processing is necessary for the performance of a contract with the User and/or for any pre-contractual obligations thereof;
Processing is necessary for compliance with a legal obligation to which the Data Controller is subject;
Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
Processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party.

In any case, you may always ask the Data Controller to clarify the specific legal basis for each processing operation, and in particular whether the processing is based on a statutory or contractual requirement, or necessary to enter into a contract.

Further information on retention periods

Unless otherwise stated in this document, Personal Data is processed and retained for the time required by the purpose for which it was collected and may be retained for a longer period due to any legal obligations or based on the User's consent.

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until such contract has been fully performed.
Personal Data collected for purposes related to the Data Controller's legitimate interests will be retained until such interests are fulfilled. Users can obtain further information regarding the legitimate interests pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.

When processing is based on the User's consent, the Data Controller may retain Personal Data for a longer period until such consent is withdrawn. Furthermore, the Data Controller may be required to retain Personal Data for a longer period to comply with a legal obligation or an order of an authority.

After the retention period expires, Personal Data will be deleted. Therefore, upon expiration of this period, the right to access, erasure, rectification, and the right to data portability can no longer be exercised.

User Rights under the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their Data processed by the Data Controller.

In particular, within the limits provided by law, the User has the right to:

Withdraw consent at any time. The User may withdraw previously given consent to the processing of their Personal Data.
Object to the processing of their Data. The User may object to the processing of their Data when it occurs pursuant to a legal basis other than consent.
Access their Data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing, and to receive a copy of the Data processed.
Verify and request rectification. The User can verify the accuracy of their Data and request its updating or correction.
Restrict processing. The User may request the restriction of the processing of their Data. In this case, the Data Controller will not process the Data for any purpose other than its storage.
Restrict processing. The User may request the deletion or removal of their Personal Data. The User may request the deletion of their Data by the Data Controller.
Receive their Data or have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transmitted to another controller without hindrance.
Lodge a complaint. The User can lodge a complaint with the competent data protection authority or take legal action.

Users have the right to obtain information regarding the legal basis for Data transfers abroad, including to any international organization governed by international law or set up by two or more countries, such as the UN, as well as regarding the security measures taken by the Controller to protect their Data.

Details on the right to object

When Personal Data is processed in the public interest, in the exercise of official authority vested in the Controller, or for the purposes of the legitimate interests pursued by the Controller, Users have the right to object to such processing 

processing for reasons related to their particular situation.

Users are informed that, if their Data is processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. If Users object to processing for direct marketing purposes, their Personal Data will no longer be processed for such purposes. To learn whether the Data Controller processes Data for direct marketing purposes, Users can refer to the relevant sections of this document.

How to exercise your rights

To exercise their rights, Users can send a request to the Data Controller's contact details indicated in this document. The request is free of charge, and the Data Controller will respond as soon as possible, in any case within one month, providing the User with all the information required by law. Any rectification, erasure, or restriction of processing will be communicated by the Data Controller to each recipient, if any, to whom the Personal Data has been disclosed, unless this proves impossible or involves a disproportionate effort. The Data Controller will inform the User of these recipients upon request.

Further information on data processing
Defense in court

The User's Personal Data may be used by the Data Controller in court or in the preparatory stages leading to possible legal action for defense against improper use of this Website or related Services by the User.
The User declares to be aware that the Data Controller may be required to disclose data by order of public authorities.

Specific information

Upon the User's request, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services or the collection and processing of Personal Data.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services used by it may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address.

Information not contained in this policy

Further information regarding the processing of Personal Data may be requested from the Data Controller at any time using the contact information.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Website and, if technically and legally feasible, by sending a notification to Users via any contact information available to the Data Controller. Users are therefore advised to check this page frequently, referring to the date of the last modification indicated at the bottom.

Should the changes affect processing based on consent, the Data Controller will collect new consent from the User, if necessary.

Definitions and legal references
Personal Data (or Data)

Personal data means any information that, directly or indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

This information is collected automatically through this Website (including third-party applications integrated into this Website), including: IP addresses or domain names of the computers utilized by the User who connects to this Website, URI (Uniform Resource Identifier) addresses, the time of the request, the method utilized to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server's response (successful, error, etc.), the country of origin, the characteristics of the browser and operating system utilized by the visitor, the various temporal details per visit (e.g., the time spent on each page), and the details of the path followed within the Application, with particular reference to the sequence of pages visited, and other parameters relating to the operating system and the User's IT environment.

User

The individual who uses this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Controller)

The natural or legal person, public administration, or any other entity that processes personal data on behalf of the Data Controller, as described in this privacy policy.

Data Controller (or Controller)

The natural or legal person, the public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data and the tools used, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Website (or this Application)

The hardware or software tool by which the Personal Data of Users is collected and processed.

Service

The Service provided by this Website as defined in the relevant terms (if any) on this site/application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union in this document includes all current member states of the European Union and the European Economic Area.

Cookies

Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracking Tool

A "Tracking Tool" means any technology—e.g., cookies, unique identifiers, web beacons, embedded scripts, tags, and fingerprinting—that allows Users to be tracked, for example by collecting or storing information on the User's device.

Legal Information

Unless otherwise specified, this privacy policy applies exclusively to this Website.